RETURN / CANCELLATION OF ORDERS

We treat bookselling as a service business and not merely merchandising. In line with this philosophy, we provide a unique service guarantee Should you within 15 days of purchase, find it not quite satisfactory, you may return the book for a full refund, provided, it is unmarked, undamaged and in a resaleable condition. In all, the returned book/s need to reach us within 20 days of first shipment.

In case order(s) are cancelled for whatever reasons, credit card payments shall be refunded to the issuing bank in 7-10 working days. Payments made via cheques/drafts will be returned to customers immediately without any delay.

The user must cancel his/her order within 24 hours of placing it. Once the order is dispatched, pqp.in will not accept any cancellation. Orders can be cancelled only over email (service@pqp.in).

Our policy is to cancel orders if we have been unable to procure or supply them within 21 days. Extra time will be taken if necessary only on the permission of the user.