Book Reviews   THE GOAL - A Process of Ongoing Improvement By: Eliyahu M. Goldratt and Jeff Cox Price: Third Revised Edition - Rs. 425.00           Hindi Edition - Rs. 299.00 Written in a fast-paced thriller style, The Goal, a gripping novel, is transforming management thinking throughout the world. It is a book to recommend to your friends in industry - even to your bosses - but not to your competitors. Alex Rogo is a harried plant manager working ever more desperately to try improve performance. His factory is rapidly heading for disaster. So is his marriage. He has ninety days to save his plant - or it will be closed by corporate HQ, with hundreds of job losses. It takes a chance meeting with a professor from student days - Jonah - to help him break out of conventional ways of thinking to see what needs to be done. The story of Alex's fight to save his plant is more than compulsive reading. It contains a serious message for all managers in industry and explains the ideas, which underline the Theory of Constraints (TOC), developed by Eli Goldratt. THE GOAL II: It's Not Luck - The Sequel to THE GOAL By: Eliyahu M. Goldratt Price: Rs. 375.00 Alex Rogo, the hero of The Goal, has had a great year, having been promoted as the Executive Vice President of UniCo, a diversified conglomerate with the responsibility of managing three recently acquired companies. His team of former and new associates is in place and the future looks secure and exciting. How Alex applies the Theory of Constraints to Sales, Marketing, Inventory Control and Business Strategy, to overcome cruel challenges and eventually emerge a winner, forms rest of the story. As Alex grapples with problems at work and at home, we learn the full scope of Eli Goldratt's powerful Thinking Process techniques for solving problems using his (Goldratt's) Current Reality Tree, which incorporates UnDesirable Effects (UDEs), and then a Future Reality. Some excellent business wisdom is presented including techniques like Vendor Managed Inventory. The user will find these techniques effective not only in business application but at a personal level as well. PRODUCTION THE TOC WAY By: Eliyahu M. Goldratt Price: Rs. 750.00 The Goal, Eli Goldratt's first book lays the basis for the THEORY OF CONSTRAINTS. The Goal was a runaway best-seller with many managers totally identifying themselves with Alex Rogo, the hero in the story. Many tried to implement the revolutionary management principle, The Theory of Constraints, unsuccessfully, with a few exceptions. While most readers could perceive and agree with the "common sense" of The Goal, they nevertheless had difficulty implementing the Theory of Constraints, for they could not identify the real constraint - they continued to try to improve everything they knew how to improve, they continued to justify investments based on cost calculations, they continued to make decisions based on product-cost impact. However, they continued to ignore the fundamental difference between a transfer batch and a process batch, they even continued to measure efficiencies and variances. And this was done even in companies where the President made The Goal mandatory reading! Why? The obstacles, identified, being: Lack of ability to propagate the message throughout the company Lack of ability to translate the learning from the book into workable practices Lack of ability to persuade the decision makers to allow the change of some of the measurements. Goldratt's answers for overcoming these obstacles were in the form of a precise verbalization of the need to change the measurements and the rules of logistical procedure; Drum-Buffer-Rope and the Buffer Management principles. Once again, many managers did not get the expected benefits. So Dr. Goldratt developed a computer game. A game is probably easier to understand than a story. It is in the form of a computer simulation - where a factory situation is simulated. He called the book Production the TOC Way. We present the Production the TOC Way along with a work book and the computer simulation. This book is a must for all those anxious and eager to implement The Goal. CRITICAL CHAIN By: Eliyahu M. Goldratt Price: Rs. 375.00 CRITICAL CHAIN, a gripping fast-paced business novel, does for Project Management what Eli Goldratt's other novels have done for Production and Marketing. Dr. Goldratt's books have transformed the thinking and actions of management throughout the world. If you have read THE GOAL and GOAL II you will want to read CRITICAL CHAIN because you understand how Eli Goldratt's books can change how you think about business. If you have not read THE GOAL and the GOAL II, this book will introduce you to Dr. Goldratt's Thinking Processes, and you will understand why Fortune Magazine calls him "a guru to industry," and Business Week describes him as a "genius." "The difference between Goldratt and the new age business authors, I guess, comes down to one fundamental element. Goldratt is simply amazing and the others are amazingly simplistic." - Assembly. "..A small but growing number of managers at some of the world's biggest manufacturers are agreeing with him." - Business Week. NECESSARY BUT NOT SUFFICIENT - TOC Business Novel for IT By: Eliyahu M. Goldratt with Eli Schragenheim & Carol A. Ptak Price: Rs. 375.00 After reading the newspapers and following the sharp oscillations of the stock market, it becomes apparent that hi-tech companies are of a different breed. Never before have the chances of making a fortune been so realistic and never before have large companies been so fragile. What is really going on inside these hi-tech companies? What types of pressures and challenges are they facing? And how do they cope? Computer software providers, especially the ones that specialize in handling the data needs of organizations, are prime examples of these volatile companies. In the nineties we witnessed their growth from small business into multi-billion dollar giants. No wonder investors were attracted. In 1998 it was easy for such companies to raise as much money as they wanted. But now, investments funds have dried up. Why? And more importantly, is there a way to reverse the trend? This book gives the answers. ONE LAND ONE BILLION MINDS - Insights on branding in India By: Ramanujam Sridhar Price: Hard Cover - Rs. 850.00          Paper Cover - Rs. 550.00 India will soon be among the top 5 global economies in the world, so is it time for brands to invest and harvest? How did a brand like Mohun's benefit from the advertising prowess of Kellogg's? What exactly is Personal Branding? Can the Indian Industry learn about branding from the Software Industry? Here's a book that provides more than just answers to these questions, a comprehensive guide for corporates, managers, branding experts, CEOs, management students; in short anyone who is interested in getting a different perspective. In a nutshell, this book adds a billion new perspectives to that old clinche 'Mind over Matter'. One land, a billion minds is a compilation of interesting anecdotes, experiences and above all it provides key insights on branding in a multilayered and a multifaceted land. It delves deep into the minds and the behaviour of the Indian consumer. It provides a holistic view of the Indian market and the consumers, on innovative strategies and unique approaches that have made a brand, a brand. One Land One Billion Minds is penned by Ramanujam Sridhar, a man known for his advertising acumen and deep understanding of the Indian consumer. His association with the advertising industry is as interesting as the man himself. In this book he writes about his experiences with different brands during his stints in different agencies and his learnings as a consultant. Above all, it provides readers, insights on branding in India. His earlier writings on related subjects have made a great impact and have won him rave reviews and recognition. I have been exposed to many of Sridhar's columns over time... they focus on today's issues, but expose the underlying principles with such simplicity that even I understand them. It's like a "third umpire" who explains why you score or miss in the game of media and advertising. Dr. Bob Hoekstra Chief Executive Officer, Phillips Innovation Campus Sridhar was my student at IIM, Bangalore. I am sure that his practical insights and real life examples offered in his book on branding, will be valuable to both practicing managers and management students. Prakash G Apte Director, Indian Institute of Management, Bangalore "... for over a decade, Ramanujam Sridhar is known to his readers for his light, engaging style. His writings on the challenges of branding and marketing in India are unique for their insights into the country's chaotic, vibrant market. Ramanujam incorporates numerous personal observations and examples which make his articles stimulating and accessible even to the general reader." N R Narayana Murthy Chairman & Chief Mentor, Infosys Technologies Ltd. "One land, One billion minds is as solid as its author Ramanujam Sridhar. Sridhar and I worked together in Mudra from the mid-eighties to the early nineties. He launched the Mudra Bangalore operations... he and Mudra were... inseparable... he was a major strength for... the Agency. He is simple, straightforward... well-informed... a thorough gentleman and a hard-core professional... his views on marketing communications and brand-related issues. His views on marketing communications and brand-related issues are likewise. A G Krishnamurthy Reliance Industries Ltd (Former CMD Mudra Communications) I am delighted that Sridhar has brought out a book that contains some of his finest writings on branding.an insightful commentary on the thinking of the Indian consumer and how it has progressed over time. Students and practitioners alike will find this book invaluable stimuli for arriving at their own unique formula for brand building. Sam Balsara Chairman & MD - Madison Communications Sridhar's "word" has impacted me as beer, Jethro Tull and John Lee Carre did in college. You taste a little, listen a little, read a little and then a little more and more until your "dil maange more" ... I always feel he writes... for me... something very relevant. Bhaskar Bhat MD - Titan Industries I can think of no one better than Sridhar... to unravel the issues surrounding branding in India. Sridhar penetrates the fog that surrounds this subject... with illuminating examples... simply written.about the most complex things... the reader will emerge with greater clarity and deeper wisdom after reading this book. Santosh Desai President, McCann Erickson, India MEASURING PROCESS CAPABILITY - A reference Handbook for Quality & Manufacturing Engineers By: Davis R. Bothe Price: Rs. 2500.00 The first practical guide for measuring process capability in machining and assembly operations. This tells you how to correctly measure capability with all types of industrial data, including attribute and non-normally distributed variable data. This practical, on-the-job reference also provides: Methods used to identify critical process characteristics and variables Procedures for establishing reasonable process and machine capability goals Steps for correctly conducting machine and process capability studies Real-life case studies illustrating how capability indices should be calculated, analyzed and interpreted Confidence bound formulas for almost every measure covered Ways of assessing capability in special situations-processes with tool wear, autocorrelated data, or multiple setups; short production runs, features with GD&T; parts having within piece variation In addition, you'll find innovative techniques-developed by the author for measuring the combined capability of multiple process streams, as well as that of an entire product or assembly line. Filled with more that 450 superb illustrations, this expert reference is destined to become the "bible" of capability studies,enabling you to implement the latest capability measures in any industrial setting. LEAN TOOLS - A pocket Guide to Implementing Lean Practices By: Micheal Wader Price: Rs. 80.00 This pocket guide was developed as part of a training system that any trainer with Lean Tools knowledge and experience can use to promote student understanding and shop floor application. According to author Michael Wader, some of the simplest tools are often overlooked because of our desire to implement the latest and greatest techniques. These tools can help organizations simplify their processes and reduce their costs. Many organizations are ordering these pocket guides for all of their improvement teams and taking advantage of bulk discounts. Take advantage of bulk-order rates: *50-99 copies: $10.75 each *100 or more copies: $9.50 each This pocket guide is a great way to train your whole staff on Lean practices. Also available in a Tamil edition. GREAT BOSS DEAD BOSS - How to Exact the Very Best Performance from Your Company and Not Get Crucified in the Process By: Ray Immelman Price: Rs. 400.00 Motivating entire organizations to embrace large-scale change is the biggest challenge most managers face. Ray Immelman's insightful book offers a new perspective on why groups resist change and how to leverage the very same trait to get change implemented. Learn how to develop a strategy to gain buy-in and commitment to new behaviours on a large scale. This is what Ray Immelman says about what motivated him to write this book: "As an international management consultant, I have always been fascinated by the extraordinary diversity of people in management positions. After the first ten years and more than a hundred companies, I came to realize that the leadership values and attitude are the most important factors in the success of an enterprise. Through first-hand observation, I analyzed the dynamic interplay between leaders and subordinates, which led to the formulation of the concepts in GREAT BOSS DEAD BOSS." "An absolutely extraordinary book. Like Eli Goldratt's bestseller 'The Goal', it is destined to profoundly change the way companies are managed - for the better." Robert Fox President, TOCC Co-author of "The Race" "Ray's brilliance lies not only in his deep understanding of human behavious but also in his ability to communicate his ideas in ways that can be commonly internalized and put into action by people dedicated to improving their organizations." Michael Ahearn President and CEO, First Solar "..Offers a perspective on how to coach, guide, and lead an organization that is sorely needed in the light of the recent antics of corporate America. Ray's values-based approach to business is not only refreshing, but fundamental to allowing capitalism to succeed in our world." Michael Shirkey President and CEO, Orbitform The Antidote is the remedy for sick, stalled, and even healthy companies uncertain about winning---and it provides a roadmap for gaining and sustaining market leadership. By Anand Sharma and Gary Hourselt Price: Rs. 400.00 Anand Sharma and Gary Hourselt provide a one-stop guide to meeting the extreme challenges of the 21st century through speed, agility, quality, employee empowerment, innovation, and continuous growth. Sustainable competitive advantage in today's global marketplace can be difficult to acquire, especially if your company is burdened by the old scientific management model. The Antidote introduces a revolutionary alternative to the outdated command-and-control structure that restricts so many companies. It's called the transformational management system, and it involves everyone in the company squeezing out waste and creating value for your customers. With its roots in Toyota's lean culture, the transformational management system helps enterprises of all sizes and shapes align work with strategies, discover the Voice of the Customer, develop game-changing products and services rapidly, and become innovative solutions providers. Sharma and Hourselt offer powerful techniques you can use to control costs and spur continuous growth, and they show you how to apply them through the examples of companies who have undergone sea-change behavior to reach market leadership. Companies that have traveled this transformational journey experience impressive results: Productivity up 15 percent, sales up 20 percent, profits up 25 percent, and 15 to 20 percent growth every year. They cut lead times by 90 percent and inventory by 50 percent, achievements that are just as relevant for service companies as they are for manufacturers. A passionate call to action, The Antidote describes the path business leaders can take today to meet increasingly complex business challenges and transform their organizations to create promising futures for themselves and their employees. "This timely book addresses many of the critical elements of the Lean Journey that are energizing companies like ours. The stories and clear examples from Anand and Gary inspire the commitment and execution so critical for success." --Mel Haught, President and CEO, Pella Corporation "The Antidote is a timely and compact collection of proven business improvement techniques from real experts.definitely useful in the new global economy." --Alex Taylor, Senior Editor, Fortune magazine "Anand Sharma and TBM helped to instill a culture of continuous improvement and change in our organization. The Antidote is a must read for any executive facing gthe pressures of doing business in today's environment." --Harry Schulman, President and CEO, Applica Inc. "The Antidote provides great examples from the 'real world'. This clear and straight-forward resource will show readers how to get out of the average and get energized to start on the lean journey to excellence." --Artur Fuchs, Member of the Board, VA Tech Transmission and Distribution, Siemens "This is a workmanlike expositon of how companies can improve their businesses.." --Peter March, Senior Industry Correspondent, Financial Times ABOUT THE AUTHORS Anand Sharma - is the co-founder of TBM Consulting Group and has been its president and CEO since 1991. He was named a "Hero of U.S. Manufacturing" by Fortune magazine and was awarded the 2002 Donald Burnham Manufacturing Management Award by the Society of Manufacturing Engineers. He is also the author the The Perfect Engine: How to Win in the New Demand Economy by Building to Order with Fewer Resources. Gary Hourselt - is an executive vice president at TBM. A former senior executive in the aerospace industry, he has led highly successful improvement activities at companies in the United States, Canada, Mexico, China, Japan, Italy, Germany, France, and Great Britain. DEMING GOLDRATT The Theory of Constraints and The System of Profound Knowledge By: Domenico Lepore and Oded Cohen Price 295.00 This book presents a step-by-step guide to implementing the management systems of Dr. W. Edwards Deming and Dr. Eliyahu M. Goldratt in the form of an integrated ten-step process called: THE DECALOGUE The ten steps of the Decalogue stem from one fundamental concept: in order to manage effectively we must be able topredict the outcome of our decisions. Prediction is possible only within a system in a state of statistical control. Achieving such a state enhances our possibilities of getting the maximum performance from our system. Indeed, the performance of any stable system is limited by a very small number of factors---in most cases only one. We call these limiting factors 'constraints'. Managing a stable system effectively is possible through the effective management of its constraints. Moreover, constraints are not only internal to the system; very often what constrains our performance is our inability to sell what we are able to produce or provide. Continual improvement of an organization's performance can only be sustained over time by on-going company-wide learning. This learning must result in a consistent and synchronized set of actions. The Decalogue provides a systematic guide for implementing and sustaining such a robust process of continual improvement. ZERO DEFECT MANUAL FOR MACHINE SHOP Price 500.00 Towards achieving Zero Defects in Machine Shop environment. More than one hundred and seventy ways from 12 companies have proven a point : Zero Defects is possible. Machining processes are 'expensive', and become even more so if we produce rejects or do rework. This 'cost' can be eliminated in a scientific way using the TPM approach. This book is a must for every company that supports machining activity in-house or at suppliers' end. Orbitform QUALITY MAINTENANCE MANUAL Price 500.00 Learn from the experience of 35 companies and 150 examples, how to reduce and eliminate breakdowns. Planned Maintenance also helps to improve reliability of machines. Several examples of Kaizens(Improvements) for improving reliability are also illustrated. All these companies are in an advanced stage of practicing TPM. POKA YOKE Price 500.00 Poka is a Japanese word meaning "inadvertent errors" and 'yoke' comes from Japanese word 'yokerie' meaning to avoid. "The idea behind poke- yoke is to free a person's mind from maintaining repetitive vigil, which is often practically infeasible. By doing so a person without the fear of making mistake can constructively do more value-added activities, runs the poka-yoke philosophy. The books says that errors are inevitable by prediction and detection techniques. "When a poka-yoke is designed in way that it helps the operator to recognise the defects before it is about to occur, it is called prevention or prediction type," the book specifies. It says that simple poka-yoke devices can increase efficiency in production system which includes, counters, checklists, limit switch, proximity, photosensors and error detection alarms. KOBETSU KAIZEN MANUAL Focussed Improvement Price 500.00 Learn from the experience of 35 companies who are in the advanced stages of TPM, how to reduce and eliminate defects and then sustain that condition for a long time. More than 200 examples of Kaizens (Improvements) and application of tools such as QA matrix, PM Analysis and Why-Why analysis to counter A, B and C type of defects are illustrated WELDING INDUSTRY How to Prevent Customer Complaint and Inhouse Rejection Engineering & Management "Know-How" Hand Book) Experiences of Bajaj Auto Ltd., Vendor Cluster Price 500.00 This is a compilation of Kaizen that help in eliminating welding defects. These Kaizens are simple, low cost and easy to replicate.In welding applications, customer complaints, in-house rejection and rework has been a long standing issue to address.Mr.Sueo Yamaguchi, TPM Consultant, JIPMS, Japan has been working with vendors of Bajaj Auto Ltd for over 2 years in clusters. Under his guidance the cluster companies have made good progress in preventing customer complaints, reducing in-house rejection and rework and also made improvements in quality and productivity. The experiences of the Vendor Cluster have been captured in this book which will be a practical reference guidebook for all involved in the welding industry. JISHU HOZEN MANUAL Price 500.00 The activities of Jishu Hozen Pillar focuses on the equipment to make it perfect i.e. zero breakdowns and zero defective products due to the machine. It builds a relation between the man and the machine through a sequence of 7 steps whereby the operator owns the machine to the extent of taking care of its' routine maintenance activities. While implementing steps of Jishu Hozen, the companies may face some difficulties of a practical nature. This book provides a detailed step-by-step approach to a beginner through visuals, formats and several examples. QUALITY MANAGEMENT IN NEW PRODUCT DEVELOPMENT By: Hitoshi Kume Price 650.00 Quality Management in a company comes of age when it is effectively applied to new product development. First published as a series of articles in Kenshu, this book by Hitoshi Kume fills a void. Kume not only demonstrates the application of techniques but also leads us through a journey that reveals all the steps in the process of successful product development. His insights give us a definitive work on the subject. This book is of course mandatory reading for anyone involved in product development or design. It also makes great reading for production engineers and marketing professionals. Profit-centre heads and chief executives who want to make success in new products a habit will find outstanding value. ABOUT THE AUTHOR Dr. Hitoshi Kume, graduated from the Department of Applied Chemistry at the University of Tokyo, and received his Doctorate in Engineering in 1965, when he was just 28. Even a a graduate student, he carried out studies in quality management with managers and engineers in several Japanese factories under the guidance of Dr. Kaoru Ishikawa. He succeeded Dr. Ishikawa at the University of Tokyo as a full-fledged Professor from 1980 to 1997 Dr. Kume received the Deming Prize for individuals in 1989 for his outstanding contribution to quality control. In his long and illustrious career spanning over four decades as a consultant in the area of quality improvement, he has advised many manufacturing companies in Japan and other countries, dealing in a wide range of products such as cosmetics, chemicals, metals, semiconductors, electric parts and assemblies, instrumentation, optical apparatus, construction machinery, automobiles, iron and steel, civil engineering, etc. Dr. Kume served as the Chairman, Deming Application Prize Subcommittee, and is presently Professor Emeritus at the University of Tokyo, in addition to having served in various capacities in several organizations promoting quality. He has served as Chairman of Japanese Society for Quality Control in 1994 and 1995. He led the Japanese delegation to ISO/TC/176 (Quality Assurance and Quality Management) from 1982 to 2000. He is an examiner for the Japan Quality Medal. Dr. Kume has written several articles and books in Japanese and English. His book Statistical Methods for Quality Control which has received worldwide acclaim and his book, Management By Quality are published by Productivity Press in India. THE GIFT OF TIME Practical Tips for Enhancing Personal Productivity By: N.C.Sridharan Price: 400.00 You have to believe that you are a wonderful person and that you are a once-in-all-history event. You have the duty and a right to be whom you are capable of. You have to believe that life is not a problem to solve, but a gift to cherish. You have to believe that you will be able to stay one up on what used to pull you down. You have to believe that you are your greatest asset and that there is nothing you cannot do. You also need to believe that no one can keep you from dreaming and that you alone can stop your dream coming true. Your achievements are determined by the desire that you possess. You have to discover who you are and what you are capable of. It is not a quirk of fate, but it is the systematic application of effort that will make you what you want to be. You need workable ideas to make your exciting dreams come true. This book contains over four hundred small but powerful ideas, which are simple and commonsense. It is purely up to you to practice them and make your dream come true. N C SRIDHARAN is a lawyer, management consultant and educationist coming from a family of lawyers. He has undergone training on human resources development from various leading Management Development Institutes. Prior to being on his own, he was heading the Personnel and HRD functions of leading organizations. He has undergone an intensive programme on Motivation for Productivity with Asian Productivity Organisation, Tokyo, Japan. He is the winner of Ishikawa Essay Contest Award twice conducted by the Asian Productivity Organisation, Tokyo, Japan. He underwent a Master Practitioner Certification in Neuro Linguistic Programming (NLP) with NLP Comprehensive, Colorado, USA. He is also a visiting coach for NLP Comprehensive, Colorado, USA. He regularly contributes management articles to leading Indian newspapers and magazines. He is a reputed consultant in the area of Managing Change and Managing Time to leading organizations. He is a motivation speaker in many forums and educational institutions. QUALITY CIRCLE CONCEPT AND IMPLEMENTATION By: K GANAPATHY PROF. V NARAYANA and B SUBRAMANIAM Price: 250.00 A book prepared to explain the Quality Circle concept and how to institutionalize in an organization. It is also an ideal book for using as an workshop handout by trainers when programmes are conducted. Part I: Background of Evolution of Quality Circle Concept - Stalwarts in the field of Quality, Industrialisation and changes that have come about in attaining product and service quality, Meaning of concept of "Quality" under the present circumstances, What is Quality Control, SQC, SPC, TQC, Japanese improve TQC as CWQC, What is TQM, Beginning of Quality Circle (QC) Part II: Quality Circle Concept Part III: How to start Quality Circle in an organization? The method suggested for functioning of QC, Deming Wheel and Problem Solving Techniques, Problem Solving method suggested for the use of QC, Role of Top Management, Steering Committee, Coordinator, Facilitator, Leaders and Members, How to assess the functioning of QC and also self motivate them, How to conduct QC meeting efficiently and a few tips for effective case study presentation. Part IV: Theories of Motivation and QC: Theories and Need for education and training Part V: About QCFI Part VI: Case Studies QUALITY CIRCLE AT A GLANCE By: K GANAPATHY PROF. V NARAYANA and B SUBRAMANIAM Price: 50.00 This booklet is for those who are interested in knowing the concept. It answers the normal question, which may arise in the mind of anyone whether a forty-year-old concept is suitable for the present competitive market situation. What is Quality Circle, how far it is relevant and useful in this ever changing world scenario, how to introduce it, what are the roles of various levels in an organization in promoting QC improvement, how it works and how to pep up the activities, QC and other Quality concepts and what is being done in India by QCFI in promoting these concepts. NEW SEVEN TOOLS AND PRIORITIZATION ANALYSIS By: K GANAPATHY PROF. V NARAYANA and B SUBRAMANIAM Price: 300.00 It is simplified version of the most effective management tools and 'Prioritization Matrices' added as an eighth tool. TOTAL PRODUCTIVE MAINTENANCE By: K. Ganapathy, Prof. V. Narayana, B. Subramaniam and D.K. Srivastava Price: 125.00 This explains how a system which was started by USA as a method for preventive maintenance was developed by Japanese into a concept that can help an organization to achieve zero breakdown, zero defect, zero accident and zero pollution. PART 1 PART 2 * Historical background of TPM concept, * Definition of TPM, * What are the features of TPM * How TPM works, * New Definition of TPM, * Benefits of TPM, * How to introduce TPM, * Four stages and twelve steps method * Equipment effectiveness and types of losses. * Understanding the production system to reduce or eliminate losses. * Calculating Overall Equipment Effectiveness(OEE) * Is zero failure possible? * How to reduce the set up and adjustment time loss? * Concept of Jishu Hozen or autonomous maintenance. * Check points for Jishu Hozen. * How to institutionalize Jishu Hozen? * Why Why analysis. * Kaizen activities - Kaizen programme for failure losses. * To improve minor stoppage loss, ten step method for 'Focus improvement or Kobetsu Kaizen'. * Hinshitsu Hozen or Quality Improvement. * Seven steps implementation of Quality Maintenance * Zero accident through TPM. * TPM in service area/offices. STATISTICAL PROCESS CONTROL - A Primer By: Prof. V Narayana, K Ganapathy and B. Subramaniam Price: 125.00 A book compiled for the benefit of persons who have not learnt statistics as a subject. It aims to give them fundamentals which they need to understand for effective functioning. Objective Concepts Tools of SPC Illustrative example for variable control charts Attribute control charts Process capability analysis SPC at a glance Table of factor for computing control limits Area under the normal curve FIVE S By: By QCFI Five S Panel Price: 125.00 Five S is a Japanese concept for proper house keeping as it is called as 'workplace management'. It is said by Quality Gurus if an organization cannot implement Five S effectively, they will not be successful in their effort to succeed in this fierce competitive world. What is Five S Five S in office Five S in home How to institutionalize Five S Problems associated with the implementation of Five S Five S audit system and A few sample formats used in Five S implementation SIX SIGMA By: K Ganapathy, P V Satyavratan and Prof. V Narayana Price 125.00 Buzz word today is Six Sigma and any manager who is not talking about it is considered to be living in the stone age. It contain a general idea about Six Sigma, Understanding Six Sigma, What is TQM, Cost of quality, How to go about implementing Six Sigma, Six Sigma player, Pitfalls in Six Sigma, Implementation and overview of Six Sigma, Six Sigma and other quality concepts, Six Sigma tool kit, Six Sigma USA experiences, Indian experiences. TRIZ By: K. Ganapathy and P.V. Satyavratan Price 125.00 This is a concept developed by a Russian Mechanical Engineer Mr. Genrich Altshuller fifty years back. TRIZ breaks the myth that special people with special powers of intuition and some accidental enlightenment do inventions and discovery. It proves that there is a systematic and scientific way behind inventions. Altshuller through TRIZ gives a set of 40 principles, which can be used for solving variety of problems. Such problem solving can lead to break through and a new invention. TRIZ establishes that any person with common sense can be an inventor. This book explains What is Triz, Pillars of Triz, The Forty Principles of Triz, How Problems are solved using Triz, Contradiction Matrix, Three Case Studies, ARIZ, How to implement Triz in an organization. UNDERSTANDING ISO 9000 : 2000 By: Prof. V Narayana K.S. Prakash Rao and K. Ganapathy Price 125.00 ISO 9000 : 2000 otherwise known as Quality Management System is revised system of earlier ISO 9000 series of standards. A mistaken notion exists amongst many that it is for export oriented organizations. It is a must for every organization. This book explains why revised standards are needed, Process approach, QM principles for improving organization performance, structure and features of ISO9000:2000 family, Relationship between ISO 9001:2000 and ISO 9004:2000, Terminology used in it, Structure of ISO 9001:2000 Quality Management Systems - requirements; Caluse by clause understanding requirements, Documentation requirements, Records required, Correspondence between ISO 9001:2000 and ISO 9001:1994; Transition arrangement for ISO 9001:2000, Frequently asked questions, Text of international standard ISO 9001:2000. TQM WITH SIX SIGMA By: N.S. Sreenivasan and Prof. V. Narayana Price 125.00 Six Sigma, TPM, Triz etc; are various methods or approaches to bring improvement in a business process. They can be used individually or combined depending upon the process and conviction of the people carrying it out. But TQM is the basic tenets, principles or we can say ethics which need to be adapted for whatever approach one would like to take. This book will elucidate that to the readers. Challenge of business, Total quality Management, A re-look at "Quality Rule" and Six Sigma Concept, How Good is 99% OK, Defect, Defective, Rework, Rejection, Database, Process and Terminology of Six Sigma, First Time (pass) yield (FTY), Process Capability, Specification and Process Capability Index, Sigma value of the process and Defect per opportunity (DPO), DPU, First time (Pass) Yield (FTY) and Sigma Value of the Process, Six Sigma Analysis and Reporting to Management, Inspection efficiency - assessment, Application of DPU - Estimating, Application of DPU, FTY for facility planning of test, Analysing defective items and their repair, Application of DPU and FTY in devising assembly - cell, Versatility of Six Sigma Approach, Systematic Process Control, Understanding the Process, De-bugging the Process, Leveraging quality for better performance, Quality Improvement, Organizational climate to promote continual improvement, World Class Company - What it is?, The ways-things-done-here" reflections on WCC, World Class Company (WCC): Parameters and characteristics. SINGLE MINUTE EXCHANGE OF DIES (SMED) By: K. Ganapathy and P.V. Satyavratan Price 125.00 Dr. Shigeo Shingo known as 'Dr. Improvement' made everybody to realize paying attention and reducing the time lost on setup is equally important for increasing the production to reduce the cost. By effective application of SMED principles even one unit can be produced cost effectively. This concept helped in a great way in introduction of JIT/Kanban effectively. . About Shingo Shigeo the author of SMED . History of SMED . What is SMED . The structure of production operations . Some earlier concepts of setup operations . The concept of SMED . How do we go about implementing the SMED . A closer look at 'Internal setup' operations TOTAL QUALITY MANAGEMENT By: K. Ganapathy, B. Subramaniam, P.V. Satyavratan and S. Srinivasan Price 250.00 Quality Management is an important need to achieve success. Educational institutions have realized its importance and are including this subject in their curriculum. In Tamil Nadu Anna University has made it a compulsory paper for the engineering students. This book has been prepared keeping that syllabus in mind. It is an ideal book for anyone interested in knowing the developments in the quality field. Definition and dimensions of quality, Quality planning, Quality cost, Basic concept and principal of TQM, Historical review, Leadership concepts, Role of management, Quality statement, Strategic planning, Barriers to TQM implementations, Customer satisfaction, His perception of quality, Customer complaints, Service quality, Customer retention, Employee involvement, Motivation, Empowerment, Team work, Recognition and Reward, Performance appraisal, Benefits, Continuous process improvement, Juran trilogy, Deming principles, PDSA cycle, Five S, Kaizen, Supplier partnership, Selection, Sourcing, Rating, Relationship development, Performance measures and Strategies for it, The seven tools, Statistical fundamentals, Measures of central tendency and dispersion, Population and sample, Normal curve, Control charts, Process capability, Concept of six sigma, New seven tools, Benchmarking, QFD, Taguchi techniques, TPM, FMEA, ISO 9000:2000, ISO14000, QS 9000-ISO/TS/16949. TQM FOR BUSINESS EXCELLENCE Concepts and Tasks By: N.S. Sreenivasan, Prof. V. Narayana, H.R. Sampath and Achala Mohan Price 500.00 TQM is universal in its appeal and application. It has to be the basis of thought and action of management of any type of institution - manufacturing, trade, commerce, industry, IT, education, hospitality, health and health care, administration, transport communication etc. In this book, integration of TQM with management of manufacturing enterprise is explained and illustrated to serve as a guide for adopting TQM in all other types of institutions. This is the wider objective. Contains sections: Quality a challenge, Customer focus, Leadership and involvement of people, Process approach, Systems approach, Continual improvement (CIP), Factual approach to decision making, Mutually beneficial supplier relationships, Skill kit for everyone, Design control, SPC, Six Sigma and industrial experimentation, Assurance of quality, Learning, Infrastructure and organization and Epilogue PROBLEM SOLVING TECHNIQUES By: K. Ganapathy Prof. V. Narayana and B. Subramaniam Price 350.00 Dr. K. Ishikawa divided statistical methods into three groups. He called Check Sheets, Graphs and Control Charts, Stratification, Cause & Effect Diagram, Pareto Analysis, Scatter Diagram and Histogram as seven elementary statistical tools. We have separated Graphs and Control Charts as two and added Flow Diagram and Brainstorming. In order to distinguish we have called it as Problem Solving Techniques. It is a knowledge which is a must for everyone and are presented here in an easy to understand and practical way. QUALITY CIRCLE HAND BOOK FOR NEW MILLENNIUM By: K. Ganapathy Price 125.00 A hand book which is must for all Quality Circle members (bilingual). It gives all the needed guidelines for effective functioning of Quality Circles. Quality Circle concept - Original and Revised, A brief bio data of Dr. K. Ishikawa, originator of Quality Circle Concept, Role of Top Management, Role of Steering Committee, Role of Coordinator, Role of Leader, Role of Members, Charts for Guidance, How to make Quality Circles and Suggestion Scheme co-exist without conflicting with one another. PROACTIVE MANAGEMENT By: K. Ganapathy and R. Rajasekaran Price 100.00 Proactive is an activity creating or controlling a situation by taking initiative. This is the method to cope up with the variations or problems faced by the managers. Process skills needed are different for different situations. The emphasis is to be proactive rather than reactive i.e., foreseeing the problems which we may face while progressing towards attaining the goal and ensure success. This book briefly explains * What is Proactive Management * Need for these skills, problem solving * Cause analysis * Decision making * Plan analysis and * Scope for application. PROBLEM SOLVING TECHNIQUES AT A GLANCE By: K. Ganapathy Prof. V. Narayana and B. Subramaniam Price 350.00 Brief explanation of Branstorming, Flow Diagram, Data Collection, Stratification, Graphs, Parento Diagram, Cause and Effect Diagram, Scatter Diagram, Histogram and Control Charts. Late Dr. K. Ishikawa, a great quality guru and father of Quality Control Circle concept, states that a person who can not master these basic tools can never use more sophisticated tools effectively. He states "After the Second World War Japan imported many new technologies from the West. Nowadays, Japan can export her technologies to the West as well. This is in large measure a result of the introduction of statistical quality control and the use of statistical analysis, process analysis and quality analysis. POLICY MANAGEMENT By: R. Rajasekaran Price 350.00 In current trade and economic scenario, organizations will have to combine a 'back to basic' approach for enhancing capability in operations and execution for performance excellence, along with efforts for innovation, differentiation and unique positioning under conditions of rapid changes, to survive in the long term. Policy Management provides a system approach to management of change in critical aspects of business, to accomplish the core objectives of business. This book contains * Evolution of business planning * Revolution of policy management and deployment, * Prerequisite elements for implementation of policy management, * How to establish policy management, * A ten step approach, * Level evaluation of Hoshin Kanri, * Policy management - Komatsu's approach. KAIZEN By: K. Ganapathy, Prof. V. Narayana and B. Subramaniam Price 125.00 Kaizen is based on the simple principle that whatever the field in our lives, we need a continuous improvement in order to progress and advance as opposed to status quo and stagnancy. Salient aspects are presented in a precise way. * What is Kaizen - individual as well as group Kaizen, * Roles of various functional categories, * Chronological development of Kaizen, * What is innovation and what is Kaizen, * Comparison of Kaizen with Cross Functional Management, * Policy Management, * PST, * PDCA cycle, * How Kaizen changes corporate culture, * A few case studies. KNOWLEDGE MANAGEMENT By: Manish Pharasi and Nihar Pradhan Price 125.00 In this fast changing market and technology only the intellectually agile organization would survive. Organizations need to create and utilize the internally generated knowledge and the knowledge available outside its boundaries to meet the market demands that are faster and ever changing. This concept shows the way for it. * Knowledge Management perspective, * Knowledge as a concept, * Knowledge hierarchy, * Knowledge Supply Chain - "6C", * Knowledge in the Business Environment, * Technology components of Knowledge Management, * Software employed, * Essential implementation steps in KM, * Cultural change coverage, * Measurement monitoring Management (3M) of knowledge, * Ideal KM system, * Future prospects of KM, case study examples, * KM solution providers, * Frequently asked question on Knowledge Management. ISO 14000 ENVIRONMENTAL MANAGEMENT SYSTEM By: K S Prakash Rao, Prof. V Narayana and S V Ramamurthy Price 125.00 Greatest disservice to the future generation done by 20th century particularly by advanced countries is polluting this mother earth. A late but nevertheless much needed realization brough into vogue this Environmental Management System in the form of ISO 14000. An ideal book to get the knowledge about basic principles and efforts in this direction pursued now. Environmental Management System, Need, Scope and benefits, Definitions, architecture, Requirements, Documentation, audit and certification, Environmental related legislation in India and critical issues. JIT / KANBAN By: K. Ganapathy, Prof. V.Narayana and B. Subramaniam Price 125.00 This originated from Toyota which is one of the reasons for great success of the organization. 'Just make which is needed in time, but don't make too much' is what JIT is all about. Kanban is a pallet card which goes with the system. Over production creates a chain reaction leading to 12 different types of wastages. JIT is not only inventory control process but also an integrated production system. Three books are covered in this. Taichi Ohno's approach: What are JIT/Kanban, Its origin, Reasons for taking it up, Pre requisites for taking it up, Methodology, What are the mistaken ideas about JIT. Hiroyuki Hirano's version: The major benefits which can be achieved through JIT system, Improvement points, Flow manufacturing, Multi process handling, Kanban, Man power reduction, Visual control, Leveling, Change over, Quality assurance, Standard operations, Jidoka, Maintenance and safety. Five major steps need to be taken for introduction of JIT. JIT leads to NPS. What is NPS and how NPS is introduced and why this method. ENTERPRISE RESOURCE MANAGEMENT By: K. Ganapathy, Prof. V.Narayana and B. Subramaniam Price 125.00 Internet has completely changed the way in which business is carried out. To survive in this fierce competitive market situation decision making and execution has to be very fast. ERP helps to integrate various functions in an organization by using IT. It helps to meet the above requirements of faster decision-making and implementation by cutting down unnecessary paper work, procedures involved and above all cost. This book will make one to attain clarity about the concept. An overview of ERP * Need of it * More about ERP * Five Cs of ERP * Present scenario * Implementing ERP * Erp categories and models. BENCHMARKING By: K. Ganapathy and R. Rajasekaran Price 125.00 Benchmarking process is based on a simple principle that what is achieved is achievable. So to survive and succeed this tough competitive world there is a need to compare with peers in the field. Purpose of such comparison is not with the aim to achieve parity with the compared one, but as model to emulate, exceed and excel. If taken positively and carried in an encouraging way, by an individual or a family or a clan or a tribe or a society or an organization or even a nation, the perceived efficiencies and weaknesses of any of these entities, can be worked on systematically and changed over a period of time more favourably, leading to a sense of achievement or fulfillment. The book contains: What is Competitive Benchmarking Practice?, What Benchmarking Does?, Quantitative Benchmarks, Benchmark as a Management Tool, Benchmarking Phases and Process Steps, Phase 1 - Planning, Phase 2-Analyse, Phase 3 - Integration, Phase 4 - Action, Phase 5 - Maturity and Examples. ELECTRONIC COMMERCE By: Manish Pharasi and Nihar Pradhan Price 125.00 The internet has created a new universal space for information sharing, collaboration and trading (commerce). It has created an ability to find information and match people with common interest. The phenomenal growth of internet has given a real boost and made it possible to conduct business on line i.e., to the growth of Electronic Commerce or E-Commerce. This book will give an idea about the essential aspects connected to E-commerce. This contains: Evolution of internet and E-Commerce, Broad framework of E-Commerce, Types of E-Commerce, Embracing E-Commerce, Consumer in Electronic Age, Technology factor in E-Commerce, Electronic payment system, Distribution in electronic age, E-Commerce and New opportunities, Other important issues in E-Commerce, Glossary of terms. MAINTENANCE MANAGEMENT EDITED BY : EDWARD HARTMANN Price 595.00 . How LILCO's (Long Island Lighting Company) sevenpoint plan to optimize use of time, manpower, funds and material, improved plant efficiency, and reduced forced outages . How AMM (Automated Maintenance Management), developed at Sandia National Laboratories, allows one integrated computer system to incorporate job planning, work measurement, material control, and more. . Why following a simple 11-step program to increase the efficiency of maintenance operations can double productivity. . How the increase of such advanced systems as robotics is forcing manufacturers to upgrade skilled trades in the workplace. . The Japanese concept of TPM - Total Productive Maintenance - and similar systems such as productivity by increasing worker involvement. And there's much more! No other reference provides so broad a view of the maintenance management field by offering such a multitude of specific examples. All aspects of maintenance engineering are addressed, from the simple, age-old concept that "an ounce of prevention is worth a pound of cure," to the complex, automated production lines and robotics of tomorrow making their debut today! ABOUT THE AUTHOR Edward H. Hartmannm, P.E., is president of Maynard Management Institute. Maynard has successfully installed more than 500 maintenance management programs in virtually every kind of industry worldwide. Mr Hartmann has been involved with maintenance improvement for nearly two decades and has carried out or directed maintenance management programs throughout the United States and Europe. He is a registered professional manufacturing engineer. He has served as president of several chapters of the Institute of Industrial Engineers, and during 1985-86 was IIE's Management Division director. Mr Hartmann has conducted regional and national seminars for business and professional organizations, including IIE and the American Institute of Plant Engineers. REACHING THE GOAL How Managers Improve a Services Business Using Goldratt's Theory of Constraints BY : John Arthus Ricketts Price 1200.00 Discover the powerful Theory of Constraints (TOC), and use it to drive continuous performance improvement in any services organization Identify the hidden constraints that are limiting your organization, and manage or eliminate them Use TOC to improve the way you manage resources, projects, processes, finance, marketing, and sales Determine whether your organization faces an internal or external constraint, manage that constraint accordingly, and anticipate where the next constraint will arise Release latent capacity shrouded by common business practices Simplify processes that have grown unmanageably complex Optimize your enterprise as a whole rather than suboptimizing individual business units Get buy-in to fundamental changes in strategy, tactics, and operations Managing services is extremely challenging, and traditional "industrial" management techniques are no longer adequate. In Reaching the Goal, Dr.John Arthur Ricketts presents a breakthrough management approach that embraces what makes services different: their diversity, complexity, and unique distribution methods. Ricketts draws on Eli Goldratt's Theory of Constraints (TOC), one of this generation's most successful management methodologies...thoroughly adapting it to the needs of today's professional, scientific, and technical services businesses. He reveals how to identify the surprising constraints that limit your organization's performance, execute more effectively within those constraints, and then loosen or even eliminate them. This book's relentlessly practical techniques reflect several years of advanced IBM research and consulting with enterprise clients. Step-by-step, Ricketts shows how to apply them throughout your most crucial business functions...from project management to finance, process improvement to sales and marketing. Whatever your role in improving service delivery, processes, or profitability, this book gives you the tools to reach your goals...and go beyond them. Identify, manage, and overcome your key constraints Five steps to uncovering and addressing the real obstacles to improved performance Optimize core business functions, one step at a time Improve the way you manage resources, projects, processes, finance, and marketing Implement TOC rapidly and effectively Get buy-in, deploy infrastructure, and provide the right IT support? ABOUT THE AUTHOR John Arthur Ricketts is a distinguished engineer in IBM Global Services. As a consulting partner and technical executive, he deals with business and technical issues every day. His recent experiences range from Managed Business Process Services to Maintenance and Technical Support Services. He began his career in manufacturing, where he saw firsthand the problems that Theory of Constraints was created to solve. While in graduate school, he managed a research laboratory studying computer users, and he developed decision support software for the U.S. Department of State. His graduate degrees are in information systems, with supporting fields in computer science and behavioral science. After graduate school, John became a professor, teaching mostly MBAs and PhDs. He also taught in advanced information systems faculty development institutes. His publications have appeared in MIS Quarterly, Interface, Information & Management, Journal of Software Maintenance, Informatica, and Computer Programming Management. The IEEE Press, Wm. C. Brown, and EDP Auditor's Foundation have published his monographs After a decade in academia, John returned to the business world, where he led research and development of software reengineering products for a large consulting and systems integration firm. He later became director of software engineering at a major telecommunications firm. Since joining IBM, he has worked in solution development, service delivery, new ventures, professional development, intellectual capital development, and asset development. John has dozens of patents pending. He has received awards from the Decision Sciences Institute and the Association to Advance Collegiate Schools of Business, as well as IBM. "There is no doubt that this is a truly original and groundbreaking work in applying the Theory of Constraints. I run a services company and learned some things about the services business. Anyone involved in large services companies needs to look at what John is proposing. I will definitely quote this material frequently." Chad Smith, Managing Partner, Constraints Management Group "The information presented in this book is badly needed by service providers who struggle to balance supply and demand with their resources." Carol A. Ptak, CFPIM, CIRM "The techniques that John brings to light in this book are the bridge from the vision of Dr. Goldratt's work to the successful implementation in a range of services firms." From the Foreword by Erik Bush, Vice President, IBM Global Services Totally Aligned Organisation Aligning The Human Spirit to Organisational Endeavour BY : Raghu Ananthanarayanan Price: 600.00 The Central mission of this book is to explore ways by which we can ensure a hundred percent deployment of human potential in organizations. This can be the only goal for organization culture that will support initiatives like "Zero defect", "Zero waste", Lean JIT, TPM & TQM. The author uses seminal ideas from the Indian tradition: Alignment of thought, feeling and action at a personal level and at a collective level. This fresh and original approach to organization building is illustrated through detailed case studies. The book offers many mental maps which have come out of the consulting practice of the author and is therefore both practical and powerful. This book advances a path breaking approach to culture building - A must for any manager serious about the human dimension of organizations. Raghu Ananthanarayanan is a postgraduate in Engineering from IIT Madras. After working in manufacturing and product design for a few years, he worked on long term assignments on designing manufacturing systems for various organizations. He became very interested in the cultural aspects of organizations since change of systems invariably meant a change in the hearts and minds of people-the creators and sustainers of change. He went into a deep study of human processes and qualified to become a process worker. He simultaneously undertook an intensive study of yoga and related texts to discover the uniqueness of Indian genius. He has published a well-received book on yoga. He is retained as a consultant with many leading organizations in India and abroad. I have found the concepts of Totally Aligned Organisation (TAO) Comprehensive and practical for creating effective teams and a vibrant organization. Implementation of the insights offered in the book would lead to overall organizational excellence based on deeper understanding of human processes. It provides idea on how to lead and build commitment thro dialogue and value based design of the organization." S. Ramadorai, MD Tata Consultancy Services Aligning The Human Spirit to Organisational Endeavour At Claris, we have been working on the ideas, propounded in the book, especially on alignment between individual, functional and organizational goals. This has resulted into synergy, shorter throughput time, optimum use of resources and thus improved organizational excellence. The alignment process, especially with individual goals has resulted into a deeper understanding of human processes and work-life balance. Overall, it has provided deep leadership insights into how to navigate the organization at a faster speed in the dynamic business environment of today. Sushil Handa, Claris Life Sciences The frameworks presented in the book form a very good backdrop to explore and interrelate many individual and collective experiences within the organization. I have regularly gone back to the book to understand the depths of the framework and appreciate in applicability within silicon valley organizational constraints. J Shankar, President, Golden-Gate Technologies "The transition of Shasun Chemicals & Drugs from a family managed organization to a systematized and professional organization has been facilitated greatly by the application of many of the concepts & practices contained in this book." Dr. Devendra MD, Shasun Chemicals & Drugs As a consulting partner and technical executive, he deals with business and technical issues every day. His recent experiences range from Managed Business Process Services to Maintenance and Technical Support Services. "The inputs on Alignment and Productivity that Raghu brought in helped us turnaround the organization and create a sound foundation for growth". P. Rama Babu, MD, EID Energy Efficiency Optimisation A Step-by-Step Approach Second Edition By : Dr. GG Rajan Price: Rs.1000.00 With the price of crude oil fluctuating between US$ 50 and 150, energy management has become a critical activity for all industries. With the increasing awareness about global climate change and hence the public pressure to bring down the emission levels of green house gases, there is increasing demand on industry to reduce reuse and conserve energy. In Energy Efficiency Optimization: A Step-by-Step Approach Second Edition, Dr. G G Rajan has compiled energy optimization techniques suited to industries across the spectrum. This book provides a step-by-step approach to energy management techniques. The accompanying examples are taken from live data, adding value to the steps detailed here. In addition to discussing a 7-step approach, the book discusses tools for energy efficiency. It explains operations for heaters, boilers, turbines, pumps, cooling towers, variable speed drives and heat exchangers. It discusses system / subsystem efficiency, modern energy conservation methods, energy transmission and storage and plant-wide energy optimization models. It further gets into details of plantwise specific energy consumption, impact etc. Database generation for energy efficiency monitoring, energy loss control and approach to energy auditing are also discussed in detail. Energy professionals must know at any point of time how the energy-centres are performing for timely and corrective action. This is the key to productivity, as timely ctions such as maintenance, retrofit or revamp of the system, changes in operating parameters. etc should be initiated at the right time and right cost for achieving optimumm operation, which in trun is key toincreasing productivity and keeping costs under control. This book helps energy professionals take the right decision at the right time. This is based on the conventional input-output analysis methd and compares the performance of the systems and sub-systems b deviation analysis. This will help the operations people to take the approopriate decisions.The computer progframmes accessible to the buyers of this book will help reader learn basics of enbergy management for each equipment. This book imstp familiarize the reader with energy conservation by eduation and training supported by explanation of the underlying theory.The readers will be able to identify the systems and subsystems for initating action to reduce energy consumption and operating costs. This book will be sueful to all Operations and maintenance mangers, besides energy professionals across all industries where equipment that consumer energy like:Boilers, Heaters, Heat Exchangers, Pumps, Compressors, Motors, Cooling Towers, HVAC, etc are used. Contents: Introduction. Tools for Energy Efficiency Optimization. Heaters. Boilers. Turbines. Compressors,. Pumops. Heat Exchangers/Coolers/Condensors. System - Subsystem Effiencincy Monitoring. Modern Energy Conservation Methods. Energy Transmission and Storage. Plantwise Energy Consmption-Optimization, Optimizing Cooling Tower Operation. Database for Managing Energy Efficiency. Controlling EnergyLosses. EnergyEfficinency Optmization by Energy Audit. Annaxure A: Optimizing Energy Efficiency of Electric Motors. Annexure B: EnergyEfficiency Optimization in Pumps and Fans through Variable Spped Drives.FAQs. Exercises. DEVELOPMENT AND MANAGEMENT OF FISHERIES IN DEVELOPING COUNTRIES By : K. Sivasubramaniam Price: $25 Fisheries development has reached a critical stage worldwide, for it is no longer possible to maintain the rate of increase in annual production. Many of the stocks have reached or even exceeded their limits of sustainable level, particularly in the developing countries which have allowed their fisheries to develop along paths of least resistance, countries. The developed countries are striving hard to sustain their fisheries by improving management systems. The developing countries are still implement sufficient management mechanisms to regulate their fisheries which have been growing too long, without sufficient long-term planning and management action. It is high time that developing countries put in much more serious effort to take care of their fisheries, for fish is one of the main and cheap sources of proteinaceous food items for the large and growing populations of poor people of these countries. This requires multi-pronged action, involving various sources at various levels such as fisheries education, fisheries research, fisheries administration, political will and, last but not the least, the participation of the fishing communities. Unfortunately, activities in these areas are not taking place at an even pace in all developing countries. In fact, certain aspects of fisheries have a negative growth in some of these countries. With 40 years of experience in the developing region, the author, Dr. K Sivasubramaniam, has the experience and knowledge to benefit those interested and involved with fisheries in developing countries. To them he offers in these pages a wealth of information on fisheries development in developing countries, stock and economic assessment, and fisheries management, with particular emphasis on the bio-socioeconomic approach. ABOUT THE AUTHOR The author, K. Sivasubramaniam, has forty years of experience in fisheries resources, research and management. He began his research career after a Ph.D. in tuna fisheries and was subsequently awarded a D.Sc. by the University of London for his authoritative knowledge of tunas and their fisheries. He served his country – Sri Lanka – Until 1977, then worked for the FAO of the UN on a number of regional and national projects before his retirement in January 1994. He has conducted fishery resources research and management in 16 countries in Asia. He also had opportunities to observe marine fisheries in a number of countries in Europe and in the USA. Besides his research, he has been involved in the teaching of Fisheries Science at the University level, in Sri Lanka and Qatar, and in supervising and evaluating research projects in fisheries on behalf of national funding agencies. After retirement, he has continued as a consultant to FAO, ADB and UNDP-funded projects in the area of his specialization. He has published over 60 scientific papers and two books. CORPORATE STRATEGY By : Dr. Rekha Shetty, Co Author : Adhil Shetty Price: Rs. 295 Have you wondered how to increase revenues through innovative ideas…..Discover the best way, here……Do you want to reduce costs?. Learn the techniques of Mindspower. Dr Rekha Shetty, the corporate doctor, presents a scientific new book on Creativity and Innovation in India’s large companies. Based on meticulous research it arrives at principles that help you gain competitive advantage through innovation. Written in a lively style with discriminating scholarship, it provides you withy a unique journey into the Empire of the Mind. Study how you can stimulate fresh strategic thinking in your managers and leaders, because the strategic plan is not about the paper it is printed on, but the process it creates within the organization. Create profitable new products and processes, tapping the creativity of customers (TCC). Dr. Rekha Shetty is an entrepreneur, with over 32 years of experience in the corporate world. She is also an author and original thinker in Management Science and provides practical ideas invaluable to a corporate warrior. This book is about corporate transformation, through shifting paradigms, using thinking tools. The One Minute Manager- Gung Ho! By : Kenneth Blanchard and Sheldon Bowles Price: Rs. 125 An invaluable new strategy for creating enthusiastic employees, from the author of the bestselling The One Minute Manager. Every day thousands of uninspired employees trudge to work – often dooming their companies to failure with their lack of enthusiasm. Drawing on over 20 years’ experience of working with hundreds of corporations across the US – including America Online, Eastman Kodak, General Motors, Hershey Chocolate and Microsoft – Blanchard reveals a surefire strategy for boosting employee enthusiasm, productivity and performance. Gung Ho! presents a simple system for inspiring employees. Based on three core ideas: work must be seen as important, workers must be put in control of their own production and managers must cheer their workers on – it is a method that all employees and managers can easily implement and which has already been adopted by such major corporations as K-Mart. From Library Journal In these days where the computer reigns supreme and management thought is presented in complicated models, there is something refreshing about management principles taught by allegory. Blanchard (The One Minute Manager, LJ 3/1/84), along with coauthor Bowles (Raving Fans, Morrow, 1993) recounts an organizational turnaround based on three Native American lessons. In “The Spirit of the Squirrel,” the lesson is one of the power of worthwhile work. In “The Way of the Beaver,” the lesson is accomplished through empowerment. In “The Gift of the Goose,” the lesson is the exponential factor of motivation. The problem inherent in the principles in this work, or any change program from weight-loss diets on up, is that there needs to be constant focus; success, if it is not continually renewed, is dissipated over time. Although new, this work makes a good preface and companion to Eliyahu Goldratt and Jeff Cox’s The Goal (Productivity & Quality Publishing Pvt Ltd, 2004. 3rd ed.) Pennsylvania Transit Authority, Philadelphia Copyright 1997 Reed Business Information, Inc. Ken Blanchard and Sheldon Bowles, co-authors of the New York Times business bestseller Raving Fans, are back with Gung Ho! Here is an invaluable management tool that outlines foolproof ways to increase productivity by fostering excellent morale in the workplace. It is a must-read for everyone who wants to stay on top in today’s ultra-competitive business world. Raving Fans taught managers how to turn customers into full-fledged fans. Now, Gung Ho! brings the same magic to employees. Through the inspirational story of business leaders Peggy Sinclair and Andy Longclaw, Blanchard and Bowles reveal the secret of Gung Ho–a revolutionary technique to boost enthusiasm and performance and usher in astonishing results for any organization. The three principles of Gung Ho are: • The Spirit of the Squirrel • The Way of the Beaver • The Gift of the Goose These three cornerstones of Gung Ho are surprisingly simple and yet amazingly powerful. Whether your organization consists of one or is listed in the Fortune 500, this book ensures Gung Ho employees committed to success Gung Ho! also includes a clear game plan with a step-by-step outline for instituting these groundbreaking ideas. Destined to become a classic, Gung Ho! is a rare and wonderful business book that is packed with invaluable information as well as a compelling, page-turning story. Management legend Ken Blanchard and master entrepreneur Sheldon Bowles are back with Gung Ho!, revealing a surefire way to boost employee enthusiasm, productivity, and performance and usher in astonishing results for any organization. Raving Fans brilliantly schooled managers on how to turn customers into raving fans. Gung Ho! now brings the same magic to employees. Here is the story of how two managers saved a failing company and turned in record profits with record productivity. The three core ideas of Gung Ho! are surprisingly simple: worthwhile work guided by goals and values; putting workers in control of their production; and cheering one another on. Their principles are so powerful that business leaders, reviewing the manuscript for Ken and Sheldon, have written to say, “Sorry. Ignored instructions. Have photocopied for everyone. I promise to buy books, but can’t wait. We need now!” Like Raving Fans, Gung Ho! delivers. 5S WORKPLACE EXCELLENCE - POCKET BOOK EXPLAINING WHAT 5S CAN DO FOR YOU & HOW YOU CAN IMPLEMENT IT WITHOUT HASSLES By : K.S. MADHAVAN Price: Rs. 125 Contents: 1. Workplace 2. How does one earn salary 3. Organisations Transform through Workplace 4. Workplace Environment 5. What is 5S 6. Abnormalities 7. Avoidable Wastages 8. First S – SEIRI – (Sorting) 9. 2nd S – SEITON (Systematic Arrangement) 10. 3rd S – SEISO (Spic & Span) 11. 4th S – SEIKETSU (Standardisation) 12. 5th S – SHITSUKE (Self Discipline) 13. Audits 14. Extend 5S 15. About Shingo Institute 5S COMPREHENSIVE BOOK COVERING ALL ASPECTS OF 5S FOR ALL KINDS OF ORGANISATIONS By : K.S. MADHAVAN et al Price: Rs. 125 Contents: 1. Chapter – 1: Power of 5S 2. Chapter – 2: Details of 5S 3. Chapter – 3: 5S Implementation Process 4. Chapter – 4: 5S Implementation Controls 5. Chapter – 5: Extending 5S Beyond Office to Home & Other Places The ChoiceBy : Eliyahu M. Goldratt Price: Rs. 295 TOC has been successfully applied in almost every area of human endeavor, from industry to healthcare to education. And while Eli Goldratt is indeed a scientist, an educator and a business leader, he is first and foremeost a philosopher, some say a genius. He is a thinker who provokes others to do the same. Often characterized as unconventional, and always stimulating – a slayer of sacred cows – Dr. Goldratt exhorts his readers to examine and reassess their lives and business practices by cultivating a different perspective and a clear new vision In his latest book, The Choice, Goldratt once again presents his thought provoking approach, this time through a conversion with his daughter Efrat, as he explains to her his fundamental system of beliefs. Readers Comments: "The author does a great job of presenting information to help us start thinking without telling us the answers, since it is evident that we each must find our own answers to a fulfilling life." "I love that the book asks the question, "Why do people not fix things that they know are wrong?" "The ideas of inherent simplicity and that for situations that involve human interactions we already have the knowledge required are very powerful." "Excellent reading, the book contained sound principles of running effective business brought to life in a personal and inspirational manner." "I enjoyed the unique approach to business as an understanding in human behavior. Well written and understandable." "I found the book to be provocative, which is typical of a Goldratt book. It forced me to think and question my previously held assumptions. Its conclusions come out to be very optimistic, not to make the reader be a good person, but it helps to make one achieve clear thinking. This is a book you would want to re-read and practice the techniques outlined there." The English Teacher By : R.K.Narayan Price: Rs. 85 While Krishna teaches at the Albert Mission College his wife and daughter live some distance away with his parents-in-law. But a move to a small rented house soon permits the couple to enjoy a life of marital bliss. Yet paradise is short-lived….. Mr.Sampath By : R.K.Narayan Price: Rs. 95 Weekly publications of The Banner is entirely due to two dedicated Malgudi inhabitants: Srinivas edits the newspaper, while Mr.Sampath prints it. They work night and day to satisfy the increasing demands of their clamouring public. The Financial Expert By : R.K.Narayan Price: Rs. 95 Margayya is a complex and entrancing character with a flair for those fabulously involved minor financial transactions which are an integral part of Indian life. Apart from the vigour of the narrative, what is remarkable about the book is the unselfconscious ease and humor with which R K Narayan conveys the flavour of Indian life. Waiting for the Mahatma By : R.K.Narayan Price: Rs. 115 Sriram is twenty. As a mark of his coming of age his grandmother allows him the pass-book to his savings in the local bank, but Sriram is growing up in other ways, too, and an enchanting and unpredictable girl leads him into the entourage of Mahatma Gandhi. It is a tale of remarkable insight into the upsurge of Indian nationalism as witnessed through the eyes and hearts of Sriram and Bharati, and told with all the genius and compassion we have come to expect from R.K. Narayan. My Days By : R.K.Narayan Price: Rs. 500 Narayan, the creator of MALGUDI, in his simple lucid style speaks of his life in MY DAYS. The book is in three sections:- in the first, he describes his life as a lonely child growing up in his grandmother’s house in Madras with a monkey, a peacock and a parrot for companions! The second section deals with the obstacles he encountered as a young writer, how the manuscript of his first book Swami and Friends caught the attention of Graham Greene; their life long friendship; his falling in love and marriage to Rajam. In the last section, he gives a detailed account of his overcoming the writer’s block, and the writing of The English Teacher. The Painter of Signs By : R.K.Narayan Price: Rs. 85 The Painter of Signs tells us the story of Raman, a young painter of signboards, a bachelor who glories in his old-fashioned independence, whose work takes him all over Malgudi, and requires him to do business with some of the city’s most important, as well as its most absurd, tradesmen. Raman is polite and businesslike with everyone – but underneath the small talk he conducts a quizzical dialogue with himself about his fellow humans and the meaning of their lives. Malgudi Days By : R.K.Narayan Price: Rs. 110 MALGUDI DAYS is among Narayan’s collection of short stories. The stories written with Narayan’s simple style and characteristic gentle irony portray the variety and colour of Indian Life. Narayan, in his introduction says: “I have named this volume MALGUDI DAYS in order to give it a plausibly geographical status. Talkative Man By : R.K.Narayan Price: Rs. 85 In this masterpiece, India’s preeminent novelist introduces a character not unlike himself, a compulsively engaging raconteur – “They call me Talkative Man. Some affectionately shorten it to TM: I have earned this title, I suppose, because I cannot contain myself. My impulse to share an experience with others is irresistible.” Under the Banyan Tree & Other Stories By : R.K.Narayan Price: Rs. 100 A delightful collection from India’s foremost storyteller, Under the Banyan Tree adds twenty-eight tales to the rich and colourful heritage of R K Narayan’s fictional south Indian city, Malgudi. A Tiger for Malgudi By : R.K.Narayan Price: Rs. 95 R.K.Narayan’s magnificient new novel is about a tiger possessed of the soul of an enlightened human being who tells us the story of his life. A haunting tale, A Tiger for Malgudi uniquely combines the elusive, timeless quality of Hindu legend with the comic vision of Narayan’s earlier Malgudi novels. Everyone, young and old, will enjoy the very simplicity of this compelling fable, but some will want to explore with Raja the pathway to true enlightenment. The World of Nagaraj By : R.K.Narayan Price: Rs. 85 Nagaraj’s world is quiet and comfortable. Living in his family’s spacious house with only his wife Sita for company, he fills his day writing letters, drinking coffee, doing some leisurely book-keeping for his friend Coomar’s Boeing Sari Company, and sitting on his veranda watching the world and planning the book he intends to write about the life of the great sage Narada. The latest of R.K.Narayan’s magnificent Malgudi books, The World of Nagaraj is beautifully written, funny and haunting, evoking in marvelously rich detail the atmosphere of a small town in southern India and creating a magical world into which the reader is instantly drawn. Grandmother's Tales By : R.K.Narayan Price: Rs. 85 Grandmother’s Tale, Narayan’s latest work, is the story of his great-grandmother who lived in the later period of the East India Company. Bala, the central c haracter, was married at the early age of seven to Viswa a boy of ten. One day, he just left bidding her good-bye, joining a group of pilgrims going to Pandaripur. Years go by and there is no trace of him. Bala, now a yound woman finds life extremely difficult with the entire agraharam gossiping about her husband’s fate. She leaves home, determined to find him. The arduous journey she undertakes to Poona, her success in locating Viswa and persuading him to return to the South and their long, happy life in Kumbakonam, where five children are born to them, Bala’s death and eventually Viswa’s death due to poisoning by his cook form rest of the narrative. The Guide By : R.K.Narayan Price: Rs. 100 Railway Raju is a disarmingly corrupt tourist guide, who lives by his wits and falls in love with a beautiful dancer. More by chance than skill, he seduces her away from her busband, a lonely writer who is obsessed with local rock-carvings, and transforms her into a celebrity courted by wealthy and influential dignitaries wherever she performs. The Guide floats as gently as a lily pad on the surface of Indian life and yet suggests the depths beneath. It manages to describe a saint who is neither born nor made but simply happens, almost like the weather. The Maneater of Malgudi By : R.K.Narayan Price: Rs. 110 This is the story of Nataraj, who earns his living as a printer in the enchanted world of Malgudi, that slumbering Southern Indian village whose peace has been so often amusingly and outrageously disturbed by Narayan. The Vendor of Sweets By : R.K.Narayan Price: Rs. 90 At sixty Jagan is a prosperous widower a sweet-vendor who contrives to combine handsome profits with highminded Gandhian Principles. The apple of his eye is his son Mali, for whom he feels a deep but absurdly embarrassed affection, which appears to go unrequited. When Mali coolly announces that he is abandoning school to go to America to become a writer, Jagan’s fatherly feelings are thrown into still greater confusion. And when, a year or two later, Mali returns with a half-Korean, half-American wife and a grandiose scheme for marketing a novel-writing machine, Jagan is utterly at sea. He is confronted by the new world shockingly personified – a world where his cherished notions of marriage and morals seem to count for nothing. Office Kaizen: Transforming Office Operations into a Strategic Competitive Advantage By : R.K.Narayan Price: Rs. 300 Many business functions have been significantly improved through the use of a variety of quality techniques, but for the most part office and administrative functions have not kept pace. Most companies find it difficult to reduce costs in the office without noticeable sacrifices in performance. Some progressive companies are seeing improvements in their office environments through the use of Office Kaizen, which emphasizes making continuous improvements over the long haul. Office Kaizen: Transforming Office Operations Into a Strategic Competitive Advantage presents a unified, consistent approach that enables businesses to establish a strategic competitive advantage by significantly improving the efficiency, quality and productivity of their office and administrative processes. Neil Novich,Chairman and CEO,Ryerson Tull, Inc "Office Kaizen is the most complete and practical guide to continuous improvement in a service environment I have seen." G. Thomas Marsh,President and General Manager,Astronautics Operations "Finally a book that recognizes the need to get off the factory floor and improve the operations of the rest of the organization. Office Kaizen provides the foundation for continuous improvement for the entire organization." About the Author(s): William Lareau is a co-owner of the Phoenixx Worldwide Consulting Group, Inc., which is a management consulting firm specializing in implementation. Lareau’s previous experience includes: Vice President of New Product Development and Delivery at IMR Consulting, Director of Lean Manufacturing at ITT Components Group, Director of Lean Operations & Special Projects for General Dynamics Missiles and Electronics Group and Internal Process Improvement and SPC Consultant for Ford. He received his Ph.D. in Applied Psychology from The Catholic University of America and his M.A. in Clinical Psychology from Loyola College, Baltimore. LEAN LEXICON 4TH EDITION: A novel of lean turnaround By : Lean Enterprise Institute Price: To be announced The new Lexicon, first published in January 2003, is 125 pages, containing 61 illustrations and 193 key terms from A3 Report to Yokoten. The Lexicon already covers such key lean enterprise terms as jidoka, kanban, kaizen, lean consumption, lean production, lean enterprise, pull production, standardized work, takt time, Toyota Production System, and value-stream mapping. It also has a simple, one-page guide to pronouncing Japanese terms. The new terms are: • Dashboard (strategy deployment) • Fulfillment Stream (supply stream) • Look-Ask-Model-Discuss- Act Cycle (product and process development) • Lean Product and Process Development (product and process development) • Trade-off Curves (product and process development) • True North (strategy deployment) • Useable Knowledge (product and process development) These terms were updated with new information or graphics: • Chief Engineer (product and process development) • Lean Thinking • Set-based Concurrent Engineering (product and process development) • Strategy Deployment (strategy deployment) “Like the past three editions, the Fourth Edition of the Lean Lexicon incorporates improvement ideas from our customers,” said Michael Brassard, president of LEI’s Lean Learning Materials. “We continue to welcome suggestions from managers, executives, engineers – everyone in the expanding Lean Community of manufacturing and service companies.” Unlike most other business glossaries in print or online, the Lexicon is focused exclusively on lean production and lean management. The Gold Mine: A novel of lean turnaround By : By Freddy Ballé & Michael Ballé Price: Rs. 450 A growing number of successful companies are turning to lean thinking to maintain a competitive edge in a global economy of falling prices, rising quality, and relentless competition. Yet while there are many excellent resources that teach both the tools and principles, no single book addresses what might be the most important lean discipline of all—the human challenge of creating and sustaining the commitment of the people doing the work. The Gold Mine deftly weaves together the technical and human pieces of implementing lean manufacturing in an engaging story that readers will find both compelling and instructive. Authors Freddy and Michael Ballé have produced the first integrated and systematic approach to a set of ideas that have maximized value and minimized waste throughout the world. At the heart of The Gold Mine is Bob Woods, a curmudgeonly sensei coaxed out of retirement by his son Mike to help boyhood friend Phil Jenkinson save his struggling company. Despite terrific products and a backlog of orders, Phil's company cannot generate enough cash from its operations to pay its bills. And so Mike enlists Bob to help his pal fix this crisis. “You're trying to deal with your mess as if it was a technical problem,” Bob tells Phil. “Move this machine here, change this design there, which it is to some extent, but … it's all about people. You have a leadership problem not just a production or business problem.” As Phil begins to tackle the key challenges necessary to improve his company's operations, he comes to understand the deeper points of lean. Readers will also draw powerful insights from his journey. The Gold Mine presents all the key lean principles, ranging from well-known ideas such as pull and flow, to lesser-known yet equally important principles such as jidoka and heijunka. The book also reveals lean as a system—using a realistic story to show how the principles are interrelated and how they lead to useful tools such as kanban or 5S. Freddy Ballé draws from his authority of one of Europe's preeminent lean veterans, bringing his knowledge to life in the context of a dramatic human story of managers and employees struggling to apply these tools and ideas in a successful turnaround. “Mastery of the technical details of lean thinking is never enough. A transformation will fail without the most important element: the engagement of the people doing the work,” says publisher James Womack. “The Gold Mine is the first book to comprehensively introduce all the lean tools by means of a vivid personal story showing how hearts and minds are won over. It will spark ah-ha's from everyone who has been there and provide profound insight for those who are just getting started. I can't recommend it highly enough as a way to teach your people the key lean tools that always lead to success while also teaching, in the words of Bob Woods, that 'it's all about people. ”Reading The Gold Mine is like eavesdropping on a sensei dispensing gems to a client,” says co-publisher Daniel Jones. “The Ballés draw from a remarkable perspective of wisdom and experience. Readers, especially those individuals working on the shop floor, will gain revelation and inspiration by living through the experiences of the hero. This is an experiential novel that will resonate deeply with people who relate it to their own lives. Managers and executives just beginning a lean transformation will learn valuable insights about how to sidestep the technical and people problems that lay ahead. And experienced lean thinkers will discover fresh insights about overcoming resistance to change. ”While The Gold Mine represents LEI's first book of fiction, Womack envisions it as a natural complement to the workbooks that have established themselves as the leading guides for learning lean. “The Gold Mine was created on the premise that people have different learning styles, and that a set of ideas based on the shop floor—where the action takes place—can be grasped intuitively by illustrating how one particular company responds,” he says. “It complements our established products by presenting a different but equally vital method of sharing knowledge. ”For more than 30 years, Freddy Ballé worked as a manufacturing and engineering manager or executive at Renault and auto suppliers in Europe. He started visiting Toyota plants in Japan in the mid-1970s to study the Toyota Production System. In recent years Freddy founded ESG Consultants to help industrial clients make the lean transformation described in The Gold Mine. Michael Ballé, business consultant and author, is associate professor (adjunct) at the American University of Paris and the co-founder of the Project Lean Entreprise in France. He is Freddy's son. LEARNING TO SEE By : Mike Rother and John Shook Ward Price: Rs. 1500 Value-stream maps are the blueprints for lean transformations and Learning to See is an easy-to-read, step-by-step instruction manual that teaches this valuable tool to anyone, regardless of his or her background. This groundbreaking workbook, which has introduced the value-stream mapping tool to thousands of people around the world, breaks down the important concepts of value-stream mapping into an easily grasped format. The workbook, a Shingo Research Prize recipient in 1999, is filled with actual maps, as well as engaging diagrams and illustrations. The value-stream map is a paper-and-pencil representation of every process in the material and information flow, along with key data. It differs significantly from tools such as process mapping or layout diagrams because it includes information flow as well as material flow. Value-stream mapping is an overarching tool that gives managers and executives a picture of the entire production process, both value and non value-creating activities. Rather than taking a haphazard approach to lean implementation, value-stream mapping establishes a direction for the company. To encourage you to become actively involved in the learning process, Learning to See contains a case study based on a fictional company, Acme Stamping. You begin by mapping the current state of the value stream, looking for all the sources of waste. After identifying the waste, you draw a map of a leaner future state and a value-stream plan to guide implementation and review progress regularly. Written by two experts with practical experience, Mike Rother and John Shook, the workbook makes complicated concepts simple. It teaches you the reasons for introducing a mapping program and how it fits into a lean conversion. With this easy- to-use product, a company gets the tool it needs to understand and use value-stream mapping so it can eliminate waste in production processes. Start your lean transformation or acceleraate your existing effort with value-stream mapping. LEAN PRODUCT AND PROCESS DEVELOPMENT: A novel of lean turnaround By : Allen C. Ward Price: Rs.1000.00 As LEI’s understanding of lean and its application to the entire enterprise has deepened, we have begun to provide resources to help organizations to perform core business tasks in new, more effective ways. One of the most critical of these tasks is new product development. LEI is honored to be able to publish this book, Lean Product and Process Development, by the late Allen Ward, one of the pioneers in the study and practice of lean product development. In this breakthrough text, Ward: Asks basic questions that drive at the fundamentals of product development. Observes the sources (a.k.a. “wastes”) of the most common maladies that plague many product development organizations. Distills what might be termed “cornerstones” from the practices of lean product developers, most notably Toyota and its partners, which differ remarkably from conventional practice. Uniquely melds observations of effective teamwork from his military background, engineering fundamentals from his education and personal experience, design methodology from his research, and theories about management, cognition, and learning from his understanding of history and interactions with clients. Carries the implications of his theories into specific, practical recommendations. Employs systems thinking in all aspects of thought and investigation. Making Materials Flow By : Lean Enterprise Institute Price: To Be Announced Making Materials Flow — explains in new detail how to supply purchased materials to cells and lines in order to support continuous flow. Key elements include the Plan for Every Part, developing a central supermarket, creating timed delivery routes, implementing pull signals, and sustaining and improving the system. Creating Level Pull By : Lean Enterprise Institute Price: To Be Announced Creating Level Pull — explains in new detail how to supply purchased materials to cells and lines in order to support continuous flow. Key elements include the Plan for Every Part, developing a central supermarket, creating timed delivery routes, implementing pull signals, and sustaining and improving the system. Seeing the Whole By : Lean Enterprise Institute Price: To Be Announced Seeing the Whole — expands the value-stream map beyond facility walls. It explains how to use the macro mapping tool to identify and remove waste along an extended value stream from raw materials to the end customer. The workbook uses a real-world example, showing how four firms sharing a value stream can create a win-win-win-win future in which everyone, including the end consumer, is better off. Management By Quality Second Revised Edition By : DR. HITOSHI KUME Price: Rs.600.00 The expression ‘offer products that satisfy customer requirements’ is not just about ethics, but is the key to survival for organizations today. Globalization and technological improvements have made it easy for customers to get what they want, how much they want, whenever they want and of the quality they seek. Therefore, quality management has become integral to achieve stable growth. However, despite the availability of a wide range of management tools such as TPM, JIT, Lean Production and 6-Sigma, implementation of quality management is not easy. Therefore, it is time to rewrite Management by Quality, to provide a systematic explanation of current TQM theory and practice. Although TQM itself has not changed greatly during the last decade, this edition aims to be a guide to directors and managers of companies outside Japan, to find out what it is all about. While TQM stresses more on practice than on theory, it is essential to understand it well in order to obtain reliable results. This book is expected to fulfil that purpose. In this book ‘Management by Quality’, Dr. Kume begins by discussing the basics of quality, management and improvement, explains the concepts of TQM, and presents the elements of a TQM program. He describes how to actually introduce and develop TQM in a business, and the differences between quality management based on the ISO 9000 standards and TQM. This book was originally written in Japanese and was translated into English by Professor Motwani. The aim of the author is to further the understanding of TQM, and spread it across the globe. This he does through case studies, tables and charts. Dr Hitoshi Kume Dr. Hitoshi Kume has trained under the guidance of Dr. Kaoru Ishikawa. He succeeded Dr. Ishikawa at the University of Tokyo as a full-fledged Professor from 1980 to 1997. He has been engaged in quality improvement for over 40 years. Dr. Kume has written several articles and books in Japanese and English. His book Statistical Methods for Quality Control has received worldwide acclaim. His book Management by Quality was published by Productivity Press in India Earlier. THE NATURAL WAY OF FARMING The Theory and Practice of Green Philosophy By: MASANOBU FUKUOKA Price: 500.00 Japan’s most amazing natural farmer, the author of the classic One Straw Revolution returns with an in –depth look at his unique method of “do-nothing’ farming. Masanobu Fukuoka is a rare individual to have devoted over fifty years to farming as a spiritual path. Even rarer in this age of fragmented specialization is his grasp on the interrelatedness of all aspects of human society and nature. Acclaimed as a “modern-day Lao Tzu” by fellow Japanese for his paradoxical wisdom, he reaches back to the source of agrarian traditions to emerge at the vanguard of post-industrial civilization. He stands on the direct realization that culture is agriculture, and overturns preconceptions and rational reductions of the world to show us the roots of a healthy and whole way of life – and the proof is in his farming! Imagine raising crops with no cultivation, no chemical fertilizers or herbicides, not even any added compost! Fukuoka has learned not to ask the impossible of nature, and is blessed with impossibly high yields. Instead of continually attempting to do a little bit more, he has looked for ways to do less, to leave off unnecessary labors, and yet his soil grows richer every year. He has pared his costs, equipment, and techniques down to an absolute minimum, rejecting the race to keep up with run away relative economics for a saner, more balanced natural cycle. He offers us a provocative image of stewardship to the earth as the cornerstone to a society of sufficiency, permanence, and self-renewal. Here is one volume are the secrets of Fukuoka’s approach to farming the natural way; the theory and practice of working with nature, and living better for it. At once philosophical and down-to-earth, he takes us on a walk through health fields, and clearly explains how we can and must change our way of doing things if we are to make lasting peace with the earth and ourselves. Photographs, diagrams, and tables provide abundant practical reference for gardeners and farmers, while the lucid text will open the eyes of the most general reader. Detailed coverage of actual methods instructs competently without becoming overly technical. This is a highly accessible book with far-reaching implications and applications for all. About the author Born in a small farming village on the island of Shikoku in southern Japan in 1914, Masanobu Fukuoka was trained in microbiology as a plant pathologist. His command of this newly introduced Western science soon won him what promised to be a steady, if uneventful career as an agricultural customs inspector running tests on incoming and outgoing plants at the port of Yokohama. Then suddenly, at only twenty-five, doubts set in. He started to question everything he had learned about the “wonders of modern agricultural science,” and in a dawning of vision he came to see that all the “accomplishments” of human civilization are meaningless before the totality of nature. From that moment on, his life has been dedicated to fulfilling the promise of that vision; bringing it into ever greater, more immediate focus. Since the publication of his best-selling introductory work, One-Straw Revolution, he has accepted invitations to visit the United States in 1978, Europe in 1981, and Africa in 1985, where he lectured and made a tour of organic farms, but he prefers to stay close by his fields. He still writes, and openly shares of his philosophy and farming methods with all who come to him eager to learn. COURAGE MY COMPANION A candid autobiography By: R V Rajan Price: 295.00 This is the true story of an event-filled life that rivals fiction. R.V. Rajan was born in a small village in Tamil Nadu and spent 26 years in a chawl in Matunga, Central Bombay. But he not merely made an enduring impact in the glitzy world of advertising; he helped build institutions serving the cause of advertising education, media research, newspaper publishing and rural marketing. Rajan grew professionally through industry, energy and sheer audacity in venturing and adventuring into new territories and frontiers. After an event-packed career start in Bombay (Clarion McCann) and later with the multinational Grant Kenyon & Eckhart. Rajan became the CEO of a national ad agency, Advertising Consults India Ltd or ACIL, a sister company of Clarion at 31. Moving to Chennai in 1974 to rejoin Grant Kenyon Eckhart, Rajan founded his own agency, Anugrah Marketing in 1986 which later became Anugrah Madison, the rural division of Madison Group. Over the years he gradually developed a reputation for rural communication, on the basis of his contributions to several agriculture-based clients such as Shaw Wallace, EID Parry, BASF and the MRF Farm Tyre Division. He was founder-president for four years of the Rural Marketing Association of India, set up in 2005. His flair for institution-building, problem-shooting and documentation was tapped by voluntary organizations such as Round Table India and Rotary International as well as by professional bodies such as the Singapore-based AMIC (Asian Media Information & Communication Centre), RMAI (Rural Marketing Association of India) and Ad Club, Madras. Convert every challenge into an opportunity, is Rajan’s driving principle. It has led to success on many fronts and generous recognition: the Round Table India’s Distinguished Service Award (1984); the Outstanding Service Award from WAN-IFRA, a newspaper publishing industry body (2009) and a Lifetime Achievement Award from RMAI (2009). His experience and ideas now translate into lectures at management institutes & speeches at workshops and seminars. His autobiography is a candid fact-packed fast-moving description of his personal, professional and extra-curricular life. It makes for compelling and rewarding reading. What they say…. There are very few books written by people in advertising-more so by practioners after they have moved away from the business. Perhaps the eloquence during their working days suddenly deserts them. (This writer is no exception. In my case my plea is: one must have something worthwhile to say.) R V Rajan is an exception. He has much to tell-his colourful experiences – growing up in the chawls of Bombay, presiding over some of the most prized businesses of the first advertising agency he worked for in Bombay. And finally establishing his own agency which has many an achievement to its credit. Along the way Rajan involved himself in several projects: some related to the profession and some of a socially relevant nature, thus re-emphasising the saying “All work and no play makes Jack a dull boy. -S R Ayer, Former MD, Ogilvy & Mather Autobiographies need not be written only by very famous people. There is a lot for us to learn from not so well-known people who are achievers nevertheless and whose life can provide inspiration to a lot of people. When reading the manuscript of Rajan’s book, for some reason I though I was going through a R.K. Narayan novel. Rajan’s story is absorbing and fascinating because of its simple, one-to-one narrative style. -Sam Balsara, Chairman & Managing Director, Madison World I must compliment Rajan on his memory and his writing skills which have made the book very readable, often amusing and always interesting. The account of his early years is a remarkable story of resilience and resolution. It is a commendable effort. Clearly a labour of love and a tale of perseverance. -Vijay Menon, Former Secretary General, AMIC, Singapore I must appreciate and congratulate Rajan for having written a candid memoir. His experiences and journey through his professional and private lives contain many lessons for youngsters starting out in life. -R Jagadish Chandran, Past President, World Council for Young Men’s Services Club (WOCO) Isn't It Obvious By: Eliyahu M.Goldratt Price: Rs.295.00 A breakthrough solution is exposed when some unexpected events force Caroline and Paul, a married couple working for their family’s retail business, to make a few small changes in the way things are done. A solution that propels the family’s regional chain of stores into a very profitable, rapidly growing, international enterprise. If there is a hint of Jonah, from THE GOAL, reappearing in this novel, it is Henry, the soon-to-retire president and majority owner of the company who logically states that, “if you do not deal directly with the core problem, don’t expect significant improvement.” Eli Goldratt’s Theory of Constraints is woven throughout this book but answers are not handed to you. The reader, along with the characters in the book, work through the process together to discover solutions. This book does for Retailing what Goldratt's international best-seller, "The Goal", did for manufacturing.The elegant but simple solutions give the reader that sensation that followers love about Goldratt: “Ah-ha! Now I get it!” And that’s when Goldratt says: “Isn’t It Obvious?” THE SCIENCE OF SELLING By: Francis Alapatt Price 295.00 Finally an eminently readable and friendly book on selling skills from Productivity & Quality Publishers Pvt Ltd and that too by an Indian author. ‘The Science of Selling’ by Francis Alapatt makes you take a fresh look at Selling skills in almost the same way that Lynn Truss’ book “Eats, Shoots and Leaves” made you look at Punctuation. To read ‘The Science of Selling’ is to experience selling from a salesperson’s point of view. It helps you understand the process, its elements, the complexities, the skills, the wellsprings and the techniques involved. It helps you see Selling as an important social process that contributes substantially to National development and confers upon its practitioners a dignity and pride that has very often eluded them. Creating Continuous Flow By: Mike Rother and Rick Harris Price 1500.00 Mike Rother and Rick Harris This workbook explains in simple, step-by-step terms how to introduce and sustain lean flows of material and information in pacemaker cells and lines, a prerequisite for achieving a lean value stream. A sight we frequently encounter when touring plants is the relocation of processing steps from departments (process villages) to product-family work cells, but too often these "cells" produce only intermittent and erratic flow. Output gyrates from hour to hour and small piles of inventory accumulate between each operation so that few of the benefits of cellularization are actually being realized; and, if the cell is located upstream from the pacemaker process, none of the benefits may ever reach the customer. A sight we frequently encounter when touring plants is the relocation of processing steps from departments (process villages) to product-family work cells, but too often these "cells" produce only intermittent and erratic flow. Output gyrates from hour to hour and small piles of inventory accumulate between each operation so that few of the benefits of cellularization are actually being realized; and, if the cell is located upstream from the pacemaker process, none of the benefits may ever reach the customer. Creating Continuous Flow takes you to the next level in work cell design where you'll achieve even greater cost and lead time savings. You'll learn: where to focus your continuous flow efforts how to create much more efficient work cells and lines how to operate a pacemaker process so that a lean value stream is possible how to sustain the gains, and keep improving Creating Continuous Flow is the next logical step after Learning to See. The value-stream mapping process defined the pacemaker process and the overall flow of products and information in the plant. The next step is to shift your focus from the plant to the process level by zeroing in on the pacemaker process, which sets the production rhythm for the plant or value stream, and apply the principles of continuous flow. Every production facility has at least one pacemaker process. The pacemaker processes is usually where products take their final form before going to external customers. It’s called the pacemaker because how you operate here determines both how well you can serve the customer and what the demand pattern is like for your upstream supplying processes. How the pacemaker process operates is critically important. A steady and consistently flowing pacemaker places steady and consistent demands on the rest of the value stream. The continuous flow processing that results allows companies to create leaner value streams. Mike Rother Mike is also a co-author of Learning to See: value-stream mapping to create value and eliminate muda, a Shingo Research prize winner. He also co-developed the Training to See kit that teaches facilitators how to run value-stream mapping workshops. His latest book is Toyota Kata (McGraw-Hill). Mike is an engineer, a researcher, teacher, consultant, and speaker on the subjects of management, leadership, improvement, adaptiveness, and change in human organizations. His affiliations have included the Industrial Technology Institute (Ann Arbor), the University of Michigan College of Engineering, the Fraunhofer Institute for Manufacturing Engineering and Automation (Stuttgart), and the Technical University Dortmund. Mike began his career in the manufacturing division of Thyssen AG in Germany. He lives in Ann Arbor, MI, and Cologne, Germany. Rick Harris Rick is also the co-author of Making Materials Flow: a lean material-handling guide for operations, production-control, and engineering professionals, a Shingo Research prize winner in 2005. Rick learned the realities of manufacturing during 15 years at GM, beginning as an operator and working his way up to first line manager. He received his lean education at Toyota’s Georgetown, KY, plant, where he was a member of the startup team and an assembly manager. Rick continued his lean training at the Tsutsumi Assembly Plant in Toyota City, Japan. He pioneered the "reverse flow" process to achieve dramatic increases in operator efficiency. He also has extensive experience developing layouts that facilitate one-piece flow, operator flexibility, first-time-through quality, optimum uptime, and reduced capital investment. Overall Equipment Effectiveness A Powerful Production/Maintenance tool for Increased Profits By: Robert C Hansen Price: 2250.00 Written primarily for those responsible for the reliability of equipment and the production operation, this innovative book centers on developing and measuring true Overall Equipment Effectiveness (OEE). The author demonstrates that true OEE correlates with factory output, provides a methodology to link OEE with net profits that can be used by reliability managers to build solid business cases for improvement projects, and draws on his own experience by presenting successful improvement applications in every chapter. Additionally, it will also help practitioners better understand Total Productive Maintenance (TPM) and develop an effective foundation to support Reliability-Centered Maintenance (RCM). Features Develops a minimum set of definitions, a practice application, including three methods of computation, and reconciliation of OEE and various losses. Provides the platform and reasons for maintenance and production to work synergistically. Helps to identify the “hidden factory” that exists within the current system in order to begin leveraging its' potential into real bottom line results. Integrates the famous “Theory of Constraints” aspects into an easy to understand shutdown strategy example. Contains many practical examples throughout to illustrate techniques and methods in a way everyone can easily understand. Table of Contents Understanding the Power of Overall Equipment Effectiveness (OEE) Learning the Basics of OEE Metrics The Financial Aspects of OEE People Expectations The Value Fulcrum, Understanding Priority Setting/Focus Win-Win Maintenance/Equipment Shutdown Strategies Reliability, Availability, Maintainability/System Performance Analysis (RAM/SPA) A General Tool for Acceptance Testing Top     Productivity & Quality Publishing Pvt. 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